“In 2007 Manchester Unity Australia commenced an Emerging Leaders Program. A group of six high potential staff were selected from across the group for advanced development through education, mentoring and coaching”


Contact Us

Coaching Resources International

3 Spring Street
Sydney NSW 2000

Phone: 02 9060 6412
Mobile: 0419 705 363


Graham Hill - Head Coach: Executive, Group & Team Development
Janine Ramsay
Karen O'Connell-Shea
Paul Barry
Stacey Ashley
Tessa Marshall
Linda Yeomans
Duncan Sutherland
Meg Campbell-Downing
Irina Burgess

Cliff ReeceKaren o'Connell-Shea

Karen O'Connell-Shea


Karen is a passionate HR and Coaching practitioner, with a high level of technical skill and a strong values approach to her work.

Karen has coaching experience at both management and executive level, including working with senior managers at NGO, Media, Pharmaceutical and FMCG organisations.

Karen’s coaching style is grounded in the evidenced based approach as taught at Sydney University within the Coaching Psychology department. Some of the coaching tools that are used include GROW model; solution-focused coaching; motivational goal setting; establishing and developing self-regulation models; and the Transtheoretical Model of (Personal) Change in order to understand how behaviour change is triggered and maintained.

The sessions are very client focussed and draw on situations that are impacting at present or identified as potential issues of concern to the coachee.

Karen has had extensive HR experience covering over 15 years and during this time has worked at operational and strategic levels, and as a change practitioner.

Karen has a passion for leaders and leadership development especially within the area of where and how leadership can influence the organisation as a whole and teams across the various areas of the business.

Karen also works as a sessional tutor at Macquarie University in International and Strategic HR.

Karen’s areas of HR and Coaching competency include the following:

  • Performance management
  • Policy and Procedures
  • Recruitment and retention, including executive recruitment
  • Change management
  • Succession planning
  • Employee relations, including Fair Work Act and Awards
  • Leadership development and coaching
  • Management and supervisor coaching
  • Key employee coaching, especially regarding performance or specific related areas such as employee assistance and career development
  • Outplacement
  • Employee engagement
  • Remuneration
  • HRIS

Qualifications/ Memberships

  • Current - Master of Applied Science (Coaching Psychology) – Sydney University
  • Current - Master of Bus. Leadership – Charles Sturt University
  • Graduate Diploma Business (HR) – Curtin University
  • Graduate Dip. Ed. – Charles Sturt University
  • Dip. of Teaching – Australian Catholic University
  • University of Sydney Coaching & Mentoring Association (USCMA)
  • Memberships – Aust. Human Resources Institute (AHRI) - Australian Businesswomen’s Network (ABN) and NSW Business Chamber

Hobbies and Interests

Karen’s time away from work is built around family & friends, with a passion for all sports, especially AFL & Essendon. Karen also spends time on the family farm near Wagga.

Career Summary

Teaching 1980-1995 + contracts - Various teaching positions in NSW, WA & Switzerland including classroom, sport, learning support & Assist. Principal positions.

Human Resources (1994-2011) - Senior role with UBS based in Zurich for 6 years plus various contracting & consulting roles across a variety of industries. Including: Senior Consultant – People & Strategy, Acting HR Manager, Senior HR Consultant & Business Development Manager