Code of Ethics

We undertake to:

• Accept reasonable, foreseeable consequences of our actions and endeavour to ensure that our services are used appropriately.
• Not offer advice or undertake work beyond our professional competence.
• Not misrepresent our competencies, qualifications, training or experience.
• Not intentionally mislead or make false claims about what will be achieved from the coaching/mentoring process.
• Ensure that the nature of coaching/mentoring is understood at all times and the terms of the coaching/mentoring agreement are clear and unambiguous.
• Honour agreements made in our coaching/mentoring relationships.
• Always treat our clients with dignity and respect and be sensitive to cultural, gender and role differences and the impact of those on the coaching/mentoring relationships and to not act in a discriminatory manner nor condone discriminatory practices on the basis of these differences.
• Disclose all anticipated compensation from third parties that we may receive for referrals or advice.
• Respect confidentiality at all times except as otherwise authorised, or as required by law.
• Reveal information about our relationships to others only with written consent.
• Maintain confidentiality in the access, storage and disposal of coaching/mentoring session records.
• Obtain permission before releasing names or references or any other identifying information.
• Avoid conflicts of interest.
• Be mindful of the legal context in which we work, our obligations in this regard and our obligations to all stakeholders in the coaching/mentoring relationship.